Privacy Policy
Neela Malayalam
Effective Date: 22/02/26
Last Updated: 20/02/26
Neela Malayalam mobile application is a Malayalam language learning platform designed to promote and teach the Malayalam language through structured lessons, quizzes, and interactive tools.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App in compliance with the Google Play Developer Program Policies and applicable data protection laws.
By using Neela Malayalam, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect only the information necessary to provide and improve our language learning services.
A. Personal Information (Provided by You)
We may collect:
Full name
Email address
Account login credentials
Profile information
Communication details (if you contact support)
This information is collected when you:
Register for an account
Contact customer support
Subscribe to updates
Purchase premium features (if applicable)
B. Automatically Collected Information
When you use Neela Malayalam, we may automatically collect:
Device model and operating system
App version
IP address
Device identifiers (if required for analytics or authentication)
Usage statistics
Crash logs
Learning progress and interaction data
This information helps us:
Improve app performance
Fix technical issues
Enhance learning experience
Prevent fraud or abuse
C. Learning & Progress Data
Because Neela Malayalam is a learning platform, we store:
Lesson progress
Quiz results
Completed modules
Practice activity history
User preferences
This ensures continuity in your learning experience across sessions.
2. Legal Basis for Processing (Where Applicable)
Depending on your jurisdiction, we process your personal data based on:
Your consent
Performance of a contract (providing learning services)
Legitimate interests (app improvement, fraud prevention, analytics)
Legal obligations
3. How We Use Your Information
We use collected data to:
Provide and maintain the App
Personalize Malayalam learning content
Track user progress
Improve features and performance
Provide customer support
Send service-related notifications
Ensure platform security
We do not use your personal data for purposes unrelated to the functioning of the app.
4. Data Sharing and Disclosure
Neela Malayalam does not sell, rent, or trade personal data.
We may share limited information with trusted third parties strictly for operational purposes, including:
Cloud hosting providers
Analytics services (e.g., Google Analytics for Firebase)
Crash reporting tools
Payment processors (if applicable)
These providers are contractually obligated to protect your data and use it only for specified purposes.
We may also disclose information if required by law, regulation, or legal request.
5. Data Retention
We retain personal data only for as long as necessary to:
Provide services
Maintain your account
Comply with legal obligations
Resolve disputes
Enforce agreements
If you delete your account, we will delete or anonymize your personal information within a reasonable timeframe unless retention is legally required.
6. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
Secure servers
Encrypted data transmission (HTTPS)
Restricted access controls
Authentication mechanisms
However, no digital system is completely secure, and we cannot guarantee absolute security.
7. Your Privacy Rights
Depending on your location, you may have the right to:
Access your personal data
Correct inaccurate data
Delete your account and data
Withdraw consent
Request a copy of your data
Object to certain processing activities
To exercise these rights, contact us at:
Email: [Insert Official Email Address]
We will respond within a reasonable timeframe as required by applicable law.
8. Account Deletion
Users may request account deletion by:
Using the in-app account deletion option (if available), or
Contacting us at [Insert Email]
Upon verification, your personal data will be permanently deleted or anonymized, except where retention is legally required.
This complies with Google Play’s User Data Deletion requirements.
9. Children’s Privacy
Neela Malayalam may be used by learners of various age groups.
If the app is directed to children under 13 (or under the applicable age in your country):
We comply with applicable child data protection laws (such as COPPA where applicable).
We do not knowingly collect personal information from children without required parental consent.
If we discover unauthorized child data collection, we will promptly delete such information.
Parents may contact us to review or delete their child’s data.
10. International Data Transfers
Your information may be processed or stored on servers located outside your country of residence. By using Neela Malayalam, you consent to such transfers, subject to applicable data protection laws.
11. Third-Party Links and Embedded Content
The App may contain links to third-party educational platforms (e.g., embedded videos). We are not responsible for the privacy practices of external services. Users are encouraged to review third-party privacy policies.
12. Advertising (If Applicable)
If Neela Malayalam displays advertisements:
Ads may be served by third-party ad networks (e.g., Google AdMob).
These services may use device identifiers and cookies to provide relevant advertisements.
Users may manage ad preferences through their device settings.
If the app does not use ads, you may remove this section.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted within the App and on our official website with an updated “Last Updated” date.
Continued use of the App after changes indicates acceptance of the revised policy.
14. Contact Information
App Name: Neela Malayalam
Developer/Company Name: USA Malayalee Group of Publications
Email: [infousamalayalee@gmail.com
Website: www.aksharamai.com